How to Use Antyodaya Saral Portal for Real Estate Services in Haryana

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In today's digital era, the Haryana government has revolutionized citizen access to essential services through the Antyodaya Saral Haryana portal. This comprehensive online platform has transformed how residents handle property matters and government services, eliminating the traditional hassles of paperwork and multiple office visits.

What is Antyodaya Saral Haryana Portal?

The Antyodaya Saral Haryana Portal is a groundbreaking single-window digital platform that offers over 600 government services from 47 departments. Aligned with Digital India's vision, it embodies a truly faceless, paperless, and cashless service delivery system, bringing government services directly to citizens' fingertips.

For property owners and real estate stakeholders, this portal serves as a virtual gateway to streamline processes like property transfer, land partition, mutation requests, and numerous other real estate-related services that previously required extensive paperwork and multiple department visits.

Core Components of Antyodaya Saral

The platform consists of five integrated elements designed to maximize efficiency and transparency:

Antyodaya SARAL Portal: The primary citizen interface for accessing services
SARAL Dashboard: For monitoring performance metrics and service delivery
E-Ticketing System: Manages complaints and inquiries with real-time tracking
Auto Appeal System (AAS): Automatically escalates delayed applications
Helpline Support: Provides assistance via dedicated call center

Why Property Owners Should Use the Saral Portal

For real estate transactions and property management in Haryana, the Saral portal offers unparalleled advantages:

Single Platform Access: All property-related certificates and services accessible in one place
Time Efficiency: Apply for 342+ services from home without visiting government offices
Real-Time Tracking: Monitor your application status instantly through the portal or SMS
Integration with PPP: Auto-fills verified details through Parivar Pehchan Patra integration, eliminating the need for multiple document submissions
Transparent Processing: Clear timelines and accountability for every service

Key Real Estate and Property Services Available

The Saral portal offers numerous essential services for property matters, including:

Property Documentation

Online appointment for registration of deeds
Property mutation certificates
Land records and jamabandi copies
NOC issuance for property transactions
Income and residency certificates required for property purchases

Housing and Development

Building plan approvals
Property tax payments
Water and electricity connection requests
Change of land use permissions
Building completion certificates

Real Estate Scheme Applications

Housing board flat applications
Plot allotment status tracking
EWS housing scheme applications
Urban development authority services
Rural housing scheme benefits

Key Departments for Property Matters

The portal integrates services from several departments crucial for property transactions:

Haryana Shehari Vikas Pradhikaran (HSVP): Previously known as HUDA, handles urban development and property allotment
Haryana Housing Board: Manages government housing schemes and allotments
Town and Country Planning: Oversees zoning, master plans, and development regulations
Revenue Department: Handles land records, property registration, and mutation
Urban Local Bodies: Manages municipal approvals and building permissions
DHBVN and UHBVN: Electricity connections for properties

How to Register on the Antyodaya Saral Portal

Creating your account is simple and straightforward:

Visit the official website: https://saralharyana.gov.in
Locate and click on the "Register Here" option below the sign-in box
Complete the registration form with your personal details
Verify your mobile number through OTP authentication
Create a secure password and security questions
Submit the form to complete your registration

Logging In and Accessing Services

Once registered, accessing services is simple:

Visit the Saral Haryana homepage
Enter your SARAL login ID and password
Complete the captcha verification
Click "Submit" to access your dashboard
Browse categories or search for specific property-related services
Select the required service and follow the on-screen instructions

Checking Service Eligibility

Before applying for property schemes or benefits, verify your eligibility:

Click on the "Check Your Eligibility" tab on the homepage
Select relevant categories (Gender, Age, Caste, Income, etc.)
Choose "Real Estate" or specific property sectors from the dropdown menu
Click "Get" to receive personalized eligibility results for various schemes

Tracking Your Application

Stay updated on your application status through multiple channels:

Web Portal Tracking

Click on "Track Your Application/Appeal" on the homepage
Select the department and service from the dropdown menus
Enter your application reference ID
Click "Check Status" to view real-time progress

SMS Tracking

Send an SMS from your registered mobile number in this format:

SARAL [Application ID] to 9954699850

E-Ticket Tracking

Click on "Track Tickets" on the homepage
Search using either your ticket number or registered phone number
View detailed status updates and processing timelines

Filing Complaints and Appeals

If your property-related application faces delays or rejection:

Lodging a Complaint

Email detailed concerns to [email protected]
Call the helpline number 0172-3968400 (7:00 AM to 8:00 PM, Monday-Saturday)
Use the e-ticketing system on the portal for formal complaints

Auto-Appeal System

The Saral portal features an innovative Auto-Appeal System that:

Automatically files appeals if applications exceed processing timelines
Escalates to higher authorities if not resolved within 30 working days
Tracks appeal status in real-time
Can result in compensation for delays through penalties on responsible officials

Benefits for Property Owners and Buyers

The Antyodaya Saral portal offers transformative advantages for real estate stakeholders:

Reduced Documentation: Integration with Parivar Pehchan Patra eliminates repetitive document submissions
Transparent Timelines: Clear visibility into processing times for all property services
Cost Savings: Reduced travel and agent costs by completing applications online
Corruption Prevention: Digital trails and automated escalation reduce opportunities for improper practices
Extended Access Hours: Apply for services anytime, beyond traditional office hours
Mobile Compatibility: Access through the JanSahayak mobile app for on-the-go management

Real-World Success: How Saral Transformed Property Processes

Case Study: Gurgaon Property Registration

Before Saral, Rajesh Sharma spent three weeks visiting multiple offices to register his newly purchased apartment in Gurgaon. The process involved:

8 visits to various government offices
Coordination with 5 different officials
Collection of 12 different documents
Total time: 21 days

With Saral Haryana, the same process now requires:

One-time online application
Document uploads from home
Single in-person visit for biometric verification
Total time: 3 days

How to Get Help With the Portal

For assistance with property-related services:

Helpline: Call 0172-3968400 (7:00 AM to 8:00 PM, Monday-Saturday)
Anti-Corruption Line: Dial 1064 to report any corruption-related issues
Email Support: Contact [email protected] for technical assistance
In-Person Help: Visit any Saral Kendra with your application details for guided assistance

Conclusion

The Antyodaya Saral Haryana Portal has fundamentally transformed how property owners and buyers interact with government services in Haryana. By digitizing over 600 essential services and creating a unified platform, the government has eliminated bureaucratic obstacles that previously plagued property transactions.

For residents of Haryana, the portal offers unprecedented convenience—providing 24/7 access to critical property services, transparent processing, and significant time savings. Whether you're registering a new property, transferring ownership, or applying for housing schemes, Saral Haryana has streamlined these processes into simple, trackable digital workflows.

As digital governance continues to evolve, the Antyodaya Saral portal stands as a model for how technology can bridge the gap between citizens and government services, making property management more accessible and efficient than ever before.

Frequently Asked Questions

1. Is the Antyodaya Saral portal completely free to use?
Yes, the portal access is free, though specific services may have standard government fees applicable.

2. Can NRIs use the Saral portal for property matters in Haryana?
Yes, NRIs can register and access all property services, though some transactions may require an authorized representative.

3. How secure is my property information on the Saral portal?
The portal employs advanced encryption and security protocols to protect all user data and property information.

4. What documents do I need to register on the portal?
Basic identity proof like Aadhaar, mobile number, and email address are required for registration.

5. Can I apply for multiple property services simultaneously?
Yes, you can apply for multiple services using the same account without restrictions.

6. How long does property registration typically take through the portal?
Most property registrations are processed within 7-10 working days, compared to 3-4 weeks previously.

7. What should I do if my property-related application is rejected?
You can view the rejection reason in your status tracker and either reapply with corrections or file an appeal through the portal.

8. Can I pay property taxes through the Saral portal?
Yes, property tax payments for urban properties are integrated into the portal for convenient online payment.